Terms of Service

Last updated: April 02, 2026

Welcome to Palmacrame. By accessing or using our website and services, you agree to be bound by these Terms of Service.

Orders and Made-to-Order Items

All items are handmade to order. Production time is typically 3–5 business days. Once an order is placed and payment is received, we begin the production process. Because each piece is custom-made, orders cannot be cancelled after production has started.

Pricing and Payments

All prices are in USD. Payments are processed securely through our payment provider Western Bid. By placing an order, you authorize us to charge your payment method for the total amount including applicable taxes and shipping fees.

Disclaimer

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see “WESTERN BID” listed as the payee on your PayPal account and credit card statement.

Shipping

We offer free worldwide shipping on all orders. Express shipping is available for an additional fee. Delivery times are estimates only and may vary due to customs procedures or postal services. We are not responsible for delays caused by carriers or customs.

Returns and Refunds

Please refer to our Shipping & Returns policy for detailed information about returns, refunds, and our made-to-order policy.

Intellectual Property

All designs, images, and content on this website are the intellectual property of Palmacrame and Olena Pashkovska. You may not use, reproduce, or distribute any content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Palmacrame shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the new terms.

Contact

If you have any questions about these Terms of Service, please contact us at:
palmacrame@gmail.com

Palmacrame
Olena Pashkovska
Liatoshynskoho St, 18a, Kyiv, 03191, Ukraine