Privacy Policy

Last updated: April 02, 2026

At Palmacrame, we respect your privacy and are committed to protecting your personal information.

What Information We Collect

When you visit our store, place an order, or contact us, we may collect:

• Contact information (name, email address, shipping address, phone number)
• Order details and payment information (processed securely by our payment provider)
• Communication history with us

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order and provide customer support
• Improve our products and services
• Send important updates (very rarely)

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Information

Your data is shared only with trusted third parties necessary for our operations:

• Our payment provider — Western Bid
• Shipping carriers (to deliver your order)
• Legal authorities (if required by law)

International Data Transfers

Since we are based in Ukraine, your personal data may be transferred and stored outside the European Union. We take appropriate safeguards to protect your information in accordance with applicable data protection laws.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us.

Cookies

We use cookies to improve your shopping experience. You can manage your cookie preferences through your browser settings at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

palmacrame@gmail.com

Palmacrame
Olena Pashkovska
Liatoshynskoho St, 18a
03191 Kyiv, Ukraine